An interactive video training that helps employees and managers build the skills to navigate tension and conflict — and create a healthier, more resilient workplace.

What makes it unique? It’s taken in pairs, turning every lesson into a real, dynamic conversation with hands-on communication exercises that bring the learning to life.

WHY THIS TRAINING WORKS DIFFERENTLY

Most online trainings are passive. This one is relational.

Participants move through the course with a learning partner, practicing real workplace conversations as they go. This creates:

  • Immediate integration of skills

  • Deeper empathy and perspective‑taking

  • Increased accountability and engagement

  • Learning that actually shows up at work

The training is grounded in Nonviolent Communication (NVC) and adapted specifically for organizational and community‑based workplaces.

WHAT PARTICIPANTS ARE SAYING :

“The video course is full of very valuable tools for worksites that are struggling with communication and conflict.”
— Neil Gauget, Executive Director of Nanaimo supportive lifestyle
“I just wanted to say thank-you for a wonderful course. I really enjoyed it and got a lot out of it.
My aha moment was when you said, if a situation keeps triggering you ask yourself why. With 20 staff, boundaries and accountability are important or I will be burned out and I have been there before.

That realization has helped me a ton already. I have had a good conversation with that team member and we are working together on expectations moving forward together.
So thank – you, it is a big weight off!”
— Greg Shorter, Resource Recovery Field Supervisor, Regional District of Central Kootenay
“I really enjoyed the videos, the quizzes drilled home the concepts, and I loved working with a partner!”
— Employee of The regional district of central kootenay
 

Listen to Neil Gaudet, EC of Nanaimo Supportive Lifestyle talk about the value of this innovative learning format:

 

BENEFITS FOR YOUR ORGANIZATION

Short Term:

  • Clearer understanding of emotions and needs at work

  • Greater ability to engage in disagreement without escalation

  • More choiceful responses instead of reactive patterns

  • Increased curiosity about colleagues’ reactions and motivations

  • Stronger collaboration and communication skills

Long term:

  • Greater capacity to prevent and navigate conflict within teams

  • Reduced conflict avoidance

  • Improved employee retention

  • Healthier, more connected work environments

  • Shared language for addressing tension and repair

Discover and extract of the module 1 of the Basic Course:

 
 

WHO IS THIS PROGRAM FOR

  • Managers and leaders navigating interpersonal complexity

  • Teams working with the public or community

  • Organizations wanting sustainable culture change—not just one‑off training

  • Employees seeking meaningful professional development

The course is multi-modal to support diverse learning styles through:

  • Video presentations of concepts in simple and clear language

  • Guided activities and games to practice communication concepts

  • Powerful questions to guide meaningful conversation to learn through dialogue

  • Quizzes et questionnaires to integrate and retain information

  • Role play demonstrations

  • Powerful models such as those two:

 

PROGRAM OUTLINE

Basic Course:

  1. Communication Foundations

  2. Understanding conflict: from judgment to self-responsibility

  3. Listening: how to better understand coworkers and clients

Advanced course:

  1. Cultivating integrity and flexibility

  2. Balancing honesty with care

  3. Appreciation and feedback 

  4. Conflict de-escalation and repair

OUR PROGRAM FORMAT AND PRICING

  • 11h commitment for 10 to 30 employees and managers:

    • 3 modules containing 2 to 3 hours of video training each

    • 3 sessions of 30 min guided solo exercises between modules

    • 1.5 hours of live interactive zoom training
      with Myriam

    COST:

    2 to 6 participants: $1800

    6 to 16 participants: $3500

    16 to 30 participants: $5000

  • Basic course is a prerequisite

    For teams ready to deepen skill, nuance, and confidence

    9.5h commitment for 10 to 30 employees + managers:

    • 4 modules containing 1.5 hours of video training each

    • 4 sessions of 30 min guided solo exercises            between modules

    • 1.5 hours of live interactive zoom training

    COST:

    2–6 participants: $2100

    8 to 16 participants: $4600

    16 to 30 participants: $6500

Is This the Right Fit for Your Organization?

We care deeply about alignment and impact. If you’re interested in this video program, we invite you to share more about your organization through filling up this form, and letting us know about your context, and your needs.

We’ll review your request and get back to you as quickly as possible to explore whether this program is a good fit—and how it can best support your team.

If you’d like to plan for a 20min free call instead, please reach out here: